The record for every home
One Tuesday at Keyhold
Four moments, in the order they actually happen. Keyhold does the gathering and drafting. The decision stays with you.
Inquiry received
Keyhold matched it to the right home and kept the original message.
Reply prepared
Keyhold gathered the listing facts and drafted a clear next step.
Human decision
Only you can approve what leaves Keyhold.
Record updated
After approval, the sent reply and decision stay with the record.
One continuing record
Five stages, one file. Each stage hands the next one everything it already knows.
Ask what happened at a two-unit house in March 2024 and the answer is in one place, with the document still attached to it.
Documents are kept where they were created, so a tenancy can be explained years later without anyone searching their email.
The first message and every reply after it stay on the home, not in someone’s inbox.
Showings, notes and follow-ups are logged as they happen.
The signed lease, condition report and keys are recorded on day one.
Rent, repairs and messages accumulate month after month, in order.
Expenses and rent totals are already gathered when the year closes.
What Keyhold keeps
Each one lives on the home it belongs to, from the first inquiry to the last year end.
Log a receipt against the home the day it happens. Nothing gets reconstructed from memory in April.
Review expenses by category, then export the report when you ask.
Group chats, requests and notices sit in one thread per home instead of scattered texts and forwarded email.
When you ask, Keyhold prepares a Tax support report (T776).
Every month is marked against the lease, so nobody has to ask whether the rent arrived or when it did.
A request is logged, assigned and closed in view of both sides, with the history left behind on the home.
Signing and notices
Identity, lease and required notices all run through the same record.
An optional identity check is offered through a third-party provider. Keyhold keeps the outcome and a few reference fields, never copies of documents.
Pick the home, confirm the terms, and send for signature. The executed copy files itself onto the record with the date it was signed.
Each notice is prepared in the record before you decide whether to send it.
Privacy and trust
Leases, identity checks and payment history sit in one place, so it matters who can open them and what leaves.
Residents see their own home, lease and payments, not anyone else’s.
Family and resident accounts are created by invite. A resident sees their own home, their own lease and their own payments.
Review replies, leases and notices before you send them.
Year end
Rent totals, expenses by category and supporting documents are gathered per home for your year-end review.
See the family recordIllustrative figures. Keyhold organizes records and prepares the report. It does not file taxes or give tax advice.
Homes behind the record
See photos, rent details, and viewing information for each home.
Kingston, Ontario
Kingston, Ontario
Kingston, Ontario
Common questions
No. Keyhold is the record system our family uses to run its own rental homes. The decisions stay with the family.
You see your own home: your lease, your payment history and the requests you have opened. Nothing about other residents.
No. Keyhold keeps the records your accountant needs to review.
The privacy policy explains the identity check and the limited record Keyhold keeps.
You sign and serve each notice yourself. See the approval details for the final sending step.
Your records stay together, ready for you and your accountant to review.
Already connected to a home?
For landlords
Return to inquiries, tenancies, rent, repairs and the history behind each home.
For current tenants
Open lease documents, rent history, messages and repair updates in one familiar place.
From first question onward
Keyhold was built by a family that manages its own rentals. Money stays between tenant and landlord, while the lease, payments, repairs and messages stay with the home.