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Repairs

Track every repair from report to fix.

Review new requests and check contractor progress, organized under each home.

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Repairs list. Two requests at one home have distinct New and In progress states.Repairs list. Two requests at one home have distinct New and In progress states.

01 / Tenant report

Get the full story on the first report.

Tenants describe the problem and attach photos. They select a category and confirm whether you can enter while they are away.

For active leaks or heating outages, emergency notices instruct tenants to call immediately.

Tenant repair form. Plumbing is selected, the issue is not marked urgent, entry permission is given and two photos are attached.Tenant repair form. Plumbing is selected, the issue is not marked urgent, entry permission is given and two photos are attached.

02 / Updates and notes

Keep tenant updates and private notes together.

Share appointment times with your tenant and log private contractor quotes for yourself. Update the status as work moves from scheduled to complete.

Owner repair thread. The tenant can see the visit update; a separate Internal note is visible only to the owner.Owner repair thread. The tenant can see the visit update; a separate Internal note is visible only to the owner.

03 / Tenant complaints

Manage private tenant complaint reports.

Review housemate disputes and log resolution notes.

Product screenA tenant’s own words, acknowledged by you/portal/complaints · /dashboard/complaints

More tools for your homes.

Inbox

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Records

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Leases

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Start with one home.

Add a home and invite your tenants. When something breaks, every detail and photo arrives in one organized place instead of a text thread.

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